• Our Vacancies

    If you're looking for a place to work, we've got lots of great options.

    Rent from us
  • Leadership 2025
  • HDN - Your network to diversity
  • Stonewall Diversity Champion
  • Disability Confident Commited
  • Leading Diversity by 2020

Vacancy Details

Lettings Manager

Working Pattern:
Full Time
36 hours per week.
DBS Check:
Closing Date:
10/11/2019 at 23:00 PM

At Optivo we understand the difference safe, secure and affordable homes can make to people’s lives.

We develop places with people, not profit, in mind, building homes and communities where people can thrive.

We’re one of the largest housing providers in the UK and a member of the G15 group of London’s largest housing associations. We’ve over 45,000 homes across London, the South East and the Midlands, giving 90,000 people somewhere affordable to call their own.

Job Title: Lettings Manager

Type of Contract: 18 month FTC (Fixed Term Contract)

Hours: 36 hours a week, full time

Salary: £43,447

The Lettings Team are looking for someone who:

Enjoys a challenge

Loves to be busy  

Delivers brilliant customer service

Has loads of energy

Successful candidates will have what it takes to meet and exceed challenging targets. You’ll be working closely with the Housing Management, Property Services, Contractors and Local Authority partners.

Our aims are to reduce our void turn around, deliver fantastic customer service and provide quality homes- would you like to be a part of that?

The successful applicant will be a good communicator, IT literate and able to work as part of a close-knit team.

Experience of lettings and managing people is preferable and it is important to be organised in all administrative duties as well as great with people.

Knowledge - Desired

  • Proven experience within a social housing environment, in a capacity which involved leading teams, as well as service improvement
  • Proven experience of staff management covering all aspects of line management
  • Experience of working in partnership to generate joined up solutions to problems · Working with a team
  • Good understanding of equality and diversity


  • Customer-focused
  • Able to work under pressure with minimum supervision
  • Self-motivated with a flexible approach to work
  • Meticulous attention to detail and quality
  • Able to build collaborative relationships and work productively with other departments and external bodies
  • A ‘can do’, proactive approach to problem solving
  • Always willing to learn and continue in personal development by attending conferences, seminars, webinars and training
  • Hold a full driving licence with access to own vehicle (Essential)

What’s in it for you?

  • Pension- You’ll receive up to 10% of basic salary. You contribute from 3% to 5% and we’ll will double your contribution.
  • Annual Leave - 27 days plus bank holidays. Your allowance goes up to 30 days with long service.
  • Birthday leave – You’ll receive a day off for your birthday.
  • Buy/sell annual leave – There’s the opportunity to buy or sell annual leave to suit your requirements.
  • Life Assurance - Peace of mind for your loved ones, should the worst happen. Our scheme will pay three times your annual base salary to your nominated beneficiary.
  • Employee Assistance Programme - Our team have access to a free confidential counselling service, offering support and advice on stress and anxiety, debt, lifestyle and relationships.
  • Healthcare - Cash Plan Claim back on the costs of healthcare including the opticians, dentist and more via Simply Health.
  • Discounts- Get discounts at your favourite retailers through Perkz including a variety of outlets, activities and more.
  • Cycle to Work- you’ll have access to our approved cycle to work scheme, giving you the opportunity to buy a bike and accessories and saving tax contributions.
  • Season Ticket Loans-  Interest free loans to purchase a season ticket or car parking pass for your commute allowing you to make savings.
  • Long Service Awards- We recognise, celebrate and thank our employees for their length of service with us, throughout their career.
  • Free Flu Vaccination – You’ll have the opportunity to receive a flu jab in those wintery months.

Please find the attached JD

If this sounds like you, we look forward to receiving your application! 

Equal Opportunities

At Optivo we work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual. We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Further information on this vacancy